Professor, Sir John Beddington CMG FRS

Executive Chair

A founding partner of MRAG in 1986, Sir John laid down the basis of the company by the development of a sustainable fishery for squid around the Falkland Islands. Through resource surveys and innovative management approaches he also created the underlying principles of the company for scientific excellence and rigorous analysis, which remain in place. Originally trained in economics and mathematics, he became Professor of Applied Population Biology at Imperial College in 1991. He has generated an extensive publication record and gained international recognition for his expertise in economic and sustainable management of renewable resources. He was elected a Fellow of the Royal Society in 2001, awarded the CMG for contributions to Fisheries Science and Management, and was made a Knight Batchelor for contributions to Science in 2011.

He left the company in 2008 to become the Government Chief Scientific Advisor (GCSA) for the UK, a post he held until 2013. In 2020, he took up his current role as Executive Chair at MRAG. His role as GCSA provided experience of policy analysis and development at the highest international level in all types of environmental and natural resource issues. For example, in 2014 he was honoured by the Government of Japan for his systematic analysis and risk assessment of the post tsunami impacts on the Fukushima nuclear power plant.
MRAG has always positioned itself in the role of international regulation and management, an area which has now been considerably strengthened by Sir John’s role.

Robert Wakeford

Managing Director

Robert became Managing Director of MRAG in 2021 and is responsible for the development and management of the core business areas and functions of the company as well as managing a large portfolio of projects with experience in programme management, particularly of large EU framework projects. Between 2006 and 2010 he was Technical Director of MRAG Americas, where he was responsible for developing and implementing a range of projects in the USA and Caribbean region. Over the past twenty years, he has gained extensive fisheries management experience spanning high latitude industrial fisheries, such as those within Europe and the South Atlantic, to artisanal fisheries within the Caribbean, Africa and Southeast Asia. Robert has provided technical advice to the UK South Atlantic Fisheries Commission on the status of shared squid and finfish stocks between Argentina and the Falkland Islands in addition to contributing to the ICES and CCAMLR Fish Stock Working Groups.

Robert has been Project Director for a number of European Commission studies under several framework contracts including the provision of scientific advice for fisheries beyond EU waters and the retrospective and prospective evaluations on the Common Fisheries Policy. He has managed teams under several World Bank funded projects, including the West African Regional Fisheries Programme (WARFP) and more recently South West Indian Ocean Fisheries (SWIOFish) Programme.  As MSC Fishery Team Leader, Robert has led numerous global pre-assessments and full assessments under the Marine Stewardship Council and has become responsible for extending the business into the development of a wide range of Fishery Improvement Projects (FIPs) in many parts of the world including South America, Caribbean and SE Asia.

Don Fahrenheim

Deputy Managing Director

Don is a Fellow of the Institute of Chartered Accountants in England and Wales. He has spent most of his career to date as part of the senior management team in a number of professional services organisations including CFO at AECOM UK/Europe and Commercial Finance Director at Temple Group. He has significant experience in negotiating and finalising agreements with clients, consortium/joint venture partners and sub-consultants as well as the development of project tenders and budgets, financial project management and overall business analysis. Don is also responsible for managing the Finance function at MRAG.

Chris Mees

Director

Chris was previously Managing Director at MRAG. He has worked in fisheries and natural resources management since 1983, initially in Kiribati then Seychelles, and since joining MRAG in 1993 has gained working experience of many countries in Africa, Asia, the Caribbean, Indian and Pacific oceans. He has also worked extensively with the European Commission. Throughout his career he has occupied managerial positions requiring strategic development of the organisation, people management, and management of large multi-million pound programmes extending over several years. He has developed business against MRAGs strategic aims negotiating partnerships for project proposals, and managed a large portfolio of projects.  He is project Director and manages a team responsible for the management of the British Indian Ocean Territories (BIOT) Marine Protected Area Regime on behalf of the BIOT Administration for which he is also head of UK Delegation to the Indian Ocean Tuna Commission (IOTC) and the Compliance Committee, amongst others.

James Moir Clark

Director

James has worked for a number of years on MRAG’s observer programmes for the regulation and surveillance of fisheries, both in the field and in a management role. He is the Project Director for all MRAG’s observer programmes, including the IOTC and ICCAT Regional Observer Programmes, monitoring transhipments in the Indian and Atlantic oceans, and CCAMLR, collecting scientific data in the southern ocean. He has previously acted as the UK Technical Coordinator for the CCAMLR Scheme of International Scientific Observation and has been involved in its development and has attended CCAMLR meetings under the UK, EU and Norwegian delegations. 

He has extensive experience of EIA and impact studies around marine infrastructure projects, such as around a number of oil pipelines and in the preparation of ESIAs for liquid natural gas terminals on the coast of East Africa as well as impacts related to loss assessments on fish and fisheries around oil spills and maritime accidents. These involve conducting surveys and collecting data, both on the resources and also the social dimensions with regards to both artisanal and commercial fisheries with surveys post oil spill assisting with the assessment of any claims made. Areas worked include Tanzania, Brazil, Russia, Bulgaria, Turkey, Indonesia and Liberia.

Dr Stephen Mangi

Technical Director

Mangi is a Technical Director at MRAG and an Environmental Economist with over twenty years’ practical experience in conducting social and economic impact assessments, evaluating different fisheries management tools (restrictions on gears, fishing effort and closed areas) in sustaining fisheries, and quantification and valuation of ecosystem services. His research links marine ecology with economics thereby bridging the gap between scientific research and management of ecosystems. He has in-depth understanding of marine ecosystems management and keen on environmental, social and economic research that includes engagement at all levels with the local community, industry, managers, scientists and interest groups. His research interests are in pressing issues including fisheries, marine conservation and global climate change and resource user conflicts. He has considerable experience of managing cross-institutional and interdisciplinary projects in the Western Indian Ocean, Mediterranean Sea, United Kingdom and Caribbean Sea.

Sarah Davie

Technical Director

Sarah is a Principal Consultant with over 16 years of experience in applied fisheries science. During this time, she has held consultant, public, and non-governmental organisation positions, working closely with a number of governments on the development, implementation, and review of fisheries and conservation policy. As such, Sarah is well versed in the development, provision, and use of science and assessment in direct advisory support of decision-making.

Sarah has considerable experience in marine demersal fisheries, fleets and stocks, marine conservation, and projects focused on habitats, interactions between marine users, and impact assessments. She has strong analytical and quantitative assessment skills in data management, big data analysis (including VMS), modelling, interpretation, and provision of management advice utilising R and SQL. Sarah has led projects across a range of locations from the UK and Europe, up to the Arctic, and down through the Indian Ocean, to the sub-polar and polar regions of the Antarctic.

Caroline Beddington

Operations Director

Caroline is part of the senior management team at MRAG with responsibilities for Operational Management of the company and HR. Caroline has a BSc in Biology and over 25 years’ senior management and business experience.  Prior to joining MRAG in 2005 she held senior roles in scientific and professional publishing.

Conor O'Kane

IT Director

Conor has been in charge of developing all MRAG IT systems, as the company has expanded, since 1999. Currently he is the IT Director at MRAG with experience of the full cycle of software development; from initial systems investigation, mapping and analysis, to the building, implementation, and maintenance of systems. This expertise has also enabled him to participate in and manage a wide variety of projects with a significant IT component. As a result, he has gained particular experience in information systems at a regional level, in Europe, Africa, and the Pacific, including long term projects in Namibia and Botswana. This has included work for many of the international agencies such as the EU and regional fisheries organisations such as IOTC and ICCAT.

Currently he manages all IT projects and the IT components of MRAG projects which typically includes; implementing systems, environmental and fisheries information systems (FIS) and developing procedures for their use, writing reports and technical documentation, user manuals, training manuals and designing and conducting training courses.

He is currently the management representative for the MRAG ISO 9001 and 14001 certification.

Benjamin Hanlan

Consultant

Ben joins MRAG as a Consultant, having previously worked as a fisheries observer under the ICCAT Regional Observer Programme for Bluefin Tuna (ROP-BFT). Here, Ben monitored the harvest of bluefin tuna from farms in Malta, as well as onboard a Croatian purse-seiner where his role mostly included verifying catch data and collecting biometric information for target and bycatch species. As a member of the Observer Team, Ben will be responsible for the coordination, logistics and recruitment for ongoing observer projects at MRAG. Ben holds a BSc in Biological Sciences (Zoology) from Cardiff University and has prior experience working in the marine sector across Europe, South East Asia and the Bahamas.

Pippa Howarth

Senior Consultant

Pippa joined MRAG as a Consultant from the Marine Management Organisation, where she worked extensively on marine protected areas (MPAs) across the EU and the UK. She offers analytical strengths in GIS and is experienced in conducting multi-criteria evaluations to aid decision making within the marine environment. These have been employed in the analysis of VMS data sets over spatial and temporal scales within fisheries programmes and in the development of a risk-based monitoring approach for the prevention and early detection of marine non-indigenous species in the North East of England. Her experience also spans internationally, working within UK Overseas Territories to implement a marine recreation licencing scheme aimed at managing human interactions with resident and migratory marine megafauna. Further on the implementation of a seaweed aquaculture ‘Alternative Livelihoods’ programme in Madagascar in both environmental and socioeconomic objectives.

Owen Kelley-Patterson

Consultant

Owen joined MRAG as an Observer Coordinator and is currently assigned to work on the IOTC/ICCAT transhipment programme. He has 4 years prior experience as a CCAMLR observer working in both the Antarctic krill and toothfish fisheries. Here, his role mostly included collecting data on catch composition and biometrics of target and bycatch species, as well as carrying out fish tagging, and marine bird and mammal observations.

Before this, Owen took part in some non-governmental organisation (NGO) work that included assisting in a fishery improvement project (FIP) for traditional tuna fisheries in Indonesia. As part of his role, Owen was involved in assessing the observer programme for pole and line vessels and helped set up a remote monitoring system for small handline vessels, with the ultimate goal of getting these fisheries certified by the Marine Stewardship Council (MSC).

Kimi Mackey

Senior Consultant

Kimi joined MRAG in 2019, following her MSci in Marine Biology at the University of Southampton, and is a senior member of the observer team. She is the Project Manager for the FIFD MMO Programme in the Falkland Islands and the St Helena VMS project, and also assists in the Jigger Safety Advisor programme on the Illex jigger vessels in this region. Kimi is also involved in many other observer programmes, primarily the IOTC and ICCAT regional observer transhipment programmes and ICCAT bluefin tuna regional observer programme, and assists with others where needed. This involves many roles from managing logistics and liaising with vessel operators and agents, to maintaining databases and reviewing data and reports. Kimi is also involved in various other projects as needed, such as conducting literature reviews.

Paul Mosnier

Senior Consultant

Paul Mosnier is a Consultant at MRAG with previous experience in academic research and scientific publishing through which he has developed skills in scientific and technical writing, literature reviews, primary research, project management and stakeholder engagement. Paul has a strong scientific understanding of the marine environment, and has a particular interest in aquaculture feed and sustainability issues. He received an MSc (Dist.) in Sustainable Aquaculture Systems at the University of Plymouth, UK, choosing to focus his MSc dissertation on the impacts of diet supplementation on the health and performance of Nile Tilapia (Oreochromis niloticus). Originally from Ireland, Paul speaks English and French.

John Pearce

Principal Consultant

John is a Principal Consultant at MRAG. He has particular experience in IUU fishing, monitoring, control and surveillance activities, risk analysis, observer programmes and scientific surveys and the development and management of fisheries management systems and the analysis of fisheries data from commercial fisheries. John has expertise in fisheries management planning and the development of fisheries management and MCS plans and strategies. John has also been a member of the key internal team developing the MRAG risk assessment methodologies for fisheries and IUU in relation to the development and management of MRAG’s auditing and traceability work and has completed or overseen numerous risk assessments and currently reviews all fisheries and IUU risk assessments undertaken by MRAG.  He has also been an MSC Fishery Assessment Team Leader.

Will Peat

Consultant

Will Peat joins MRAG as a Consultant, having recently graduated from the University of Oxford after a four-year integrated Master’s Undergraduate degree in Biological Sciences. During his Master’s year, Will specialised in Marine Ecology, completing his thesis on the effects of damselfish populations on the herbivorous fish guild of the Mesoamerican Reef. Prior to joining MRAG, Will worked as a marine ecologist for Ocean Ecology Ltd delivering macrobenthic biodiversity analysis on the West Coast of Scotland. Alongside this, Will has previous experience in fishery consultancy, producing maps in QGIS for projects involving marine protected areas. Will is also experienced in literature and policy reviews, as well as quantitative data collection and analysis using R. Since joining MRAG, Will has contributed to projects focused on marine spatial planning and value chain analysis.

Rupert Stacy

Consultant

Rupert joined MRAG as a consultant after having graduated from an international Erasmus MSc, where he studied the management of marine biological resources in Ghent, Faro and Galway. Specialising his research interests in fisheries management methods and concepts, Rupert’s MSc thesis reported on the potential loss of genetic diversity of a threatened European species of seahorse. Having worked on various marine research projects around the world, including as a fisheries observer on the small scale fleet of northern Cyprus, and other data-collection based projects in the Seychelles and Mexico, Rupert is committed to supporting global conservation efforts by utilising and analysing evidence-based data for effective decision making.

Emily Vella

Consultant

Emily Vella is a Consultant at MRAG with a background in sustainable fisheries, marine ecology, and scientific writing. Emily joins with three years of experience conducting fishery assessments to the Marine Stewardship Council (MSC) certification of sustainability, gaining knowledge in stock assessments, ecosystem interactions, fishery management, and Chain of Custody (CoC) processes. As an ISO 19011 accredited Team Leader, Emily managed a diverse portfolio of global projects involving various fisheries, including mussel, cod, lobster, squid, and tuna species. Her work spanned multiple regions across South America, Europe, South Africa, East Asia, and the Pacific. 

Bilingual in English and Italian, and with a Masters by Research degree focusing on freshwater ecology, Emily is experienced in technical reviews, scientific publications, stakeholder engagement, project management, and data collection. 

Isabella Mele

Consultant

Isabella is a Consultant at MRAG with previous experience in academic research, through which she developed strong analytical skills and understanding of marine physiology and climate change trends. She graduated from Imperial College with a Research Master's in Ecosystems and Environmental Change and had previously collaborated in experimental research for bivalve aquaculture. She is confident in R for data analysis and correlation modeling and has experience in QGIS. Before joining MRAG, Isabella collaborated with the Zoological Society of London, assessing the impact of bottom trawling on deep-water coral assemblages in Greenland. She also worked at the National Research Council in Italy, implementing marine spatial planning projects and stakeholder engagement in the Mediterranean and Black Sea. Originally from Italy, Isabella speaks three languages and enjoys traveling, surfing, and climbing.

Ricarda McFarlane

Office Manager

Ricarda joins MRAG as an Office Manager, originally from Germany, Ricarda is an experienced office manager. She graduated from the University of Roehampton with a degree in Business Management. She has a strong record of working successfully in corporate administration with a background in the hotel industry and having worked in the finance industry for the last 6 years. Outside of work, she enjoys reading and cycling to work. Ricarda is the face of MRAG’s Queen Street office in London, taking up the role of Office Manager.

Will Fitton

Consultant

Will joins MRAG as a Consultant, having previously worked as a Marine Operative on a salmon farm in Scotland. Here, Will was responsible for site maintenance and fish welfare, which included regular inspections of gills, parasites and environmental quality. He also worked as a marine laboratory scientist, where he was responsible for extracting and identifying macrofauna from seafloor sediment samples collected from around the UK. As a member of the Observer Team, Will will be responsible for the coordination, logistics and recruitment for ongoing observer projects at MRAG. Will holds a MSci in Marine Biology from Southampton University where he specialised in fish ecophysiology, using R for data analysis and presentation. Will is fluent in Spanish, enjoys climbing, cooking and snorkelling and is a proud dad of a large cat. 

Yazmin Akcin

Acocunts Assistant

Yazmin is an Accounts Assistant at MRAG. Since graduating from Hertfordshire College, she became AAT (Accounting) level 4 qualified and has gained over 13 years’ experience in middle leadership roles in large corporate companies. Yazmin is currently pursuing further qualifications with the Chartered Institute of Management Accountants (CIMA) and looks forward to further progressing her skillset at MRAG. Outside of work Yazmin enjoys staying active and walking by the sea with her Pomeranian!​

Benedict Viney

Consultant

Benedict Viney joined MRAG as a Consultant after spending two years working as a Scientific Observer aboard fishing vessels targeting Antarctic krill (Euphausia superba) in the Southern Ocean. He has an MSc in Marine Environmental Management, specialising in fisheries, from the University of Hull and additional prior experience working on fishery-focused projects in both the UK and Mozambique. Working in the Observer Team, Benedict will be involved with the behind-the-scenes logistics of implementing various observer programmes and ensuring safe and productive observer deployments on fishing vessels across the world.

Catherine Whitley

Senior Consultant

Catherine Whitley is a Consultant at MRAG with four years’ professional experience delivering sustainable fisheries management and stakeholder engagement. After completing a BSc in Marine Biology at Newcastle University, Catherine worked at the Blue Marine Foundation (BLUE) as the UK Project Coordinator. Here, she specialised in building strong stakeholder relationships and conducting investigative research on the Lyme Bay fishery, as well as managing logistics for all BLUE projects and various BLUE events. Skilled in conducting literature and policy reviews, Catherine is also well experienced in both quantitative and qualitative data collection and analysis (QGIS, R and SPSS) to inform effective management for various inshore fisheries. After completing an MSc in Marine Conservation from the University of Plymouth, Catherine joined MRAG in January 2021 where she will continue to channel her interests in fisheries management on a global scale.

Robert Arthur

Associate Consultant

Robert Arthur is an Associate Consultant at MRAG Ltd. He has over 15 years' experience in social development which includes developing and applying frameworks to analyse how development interventions and local interactions determine access, control and management of natural resources and the ways in which policy issues are framed as a result. Robert has significant experience working internationally on issues of livelihoods, natural resource management and governance in the context of social and environmental change. His work has specifically related to understanding the dynamic interactions between people, institutions and natural resources supporting the development of appropriate policy and management responses. This has included sustainable livelihoods, rights based, institutional analysis and design and participatory action research approaches. 

Sergio Abreu

Associate Consultant

Sérgio is an Associate Consultant at MRAG Ltd, with an MSc in Fisheries and Aquaculture and a 5 years Licenciate Degree in Marine Biology. He is an experienced fisheries consultant and has worked since 2008 as an external consultant for MRAG and has been involved in various projects covering a wide range of subjects and geographic locations, with responsibility for desk-based research, qualitative and quantitative analysis, data collection via a range of methods, literature reviews, technical report writing and review, observer work. He is currently responsible for conducting a range of observer briefings and debriefings, training and supervising the activities carried out by Portuguese and / or Spanish nationals. Activities include being a local focal point in Portugal, issuing necessary observer equipment and documentation and reviewing observer deployment outputs. He has extensive at-sea experience, and accumulated significant at-sea experience while working as a fisheries observer on board tuna fishing vessels, tuna farms and several at-sea research surveys. This experience has provided an excellent technical and practical knowledge of fisheries. He has previously worked for the Portuguese Institute of Fishery Research, as a marine biologist with a grant by the Portuguese National Program for Biological Sampling PNAB (Project co-funded by the European Commission).  He is fluent in Portuguese (mother tongue), English, French and Spanish. He has very good social skills and used to work in different types of environments.

Thomas Franklin

Associate Consultant

Thomas Franklin is an experienced fisheries and aquatic resource consultant, currently involved in the monitoring and surveillance of MPAs, quality control of regional fisheries observer programmes (ICCAT, IOTC and CCAMLR), and assessing the environmental impacts of fisheries. In addition, following increasing public demand for seafood to be responsibly sourced, he is responsible for evaluations of wild caught fisheries and aquaculture supply chains.

Based in Spain, Thomas Franklin also offers an extensive insight into the Spanish fisheries industry at both the consumer and supplier levels. He has extensive at sea experience, both in the monitoring and surveillance of fisheries, as well as scientific assessments of fish stocks, which has provided an excellent technical and practical knowledge of fisheries. He  also has a broad knowledge of international regulations and agreements, such as UNCLOS, UNFSA, PSMA and the various IPOAs, and how these effect fisheries on an international, regional, and national level.

Thomas Franklin holds BSc. in Zoology and an MSc. in Marine Science, obtained from Otago University in New Zealand. He is fluent in Spanish with a good understanding of Valencian.

Stephen Hodgson

Associate Legal Consultant

Stephen Hodgson is an environmental lawyer with a broad range of experience at an academic level and in practice, ranging from legal and institutional analysis, policy formulation and legislative drafting through to litigation and dispute resolution at national and international level. He has advised governments and NGOs in more than 40 countries around the world on many aspects of environmental policy including biodiversity and conservation issues.

Patrick Nugent

Associate Consultant

Patrick has principle responsibilities for projects in fisheries monitoring and management, environmental management and fisheries information systems such as the logistical organisation, management and development of the ICCAT Transhipment, ICCAT Bluefin Tuna, and IOTC regional observer programmes. Training at-sea observers has also been a strength including development of training materials, implementing training, as well as observer deployment programmes, reporting and data analysis, he has also brought this skill to developing training materials for Port Inspectors. From 2014 to 2018 he was the programme manager of the ICCAT Transhipment ROP, ICCAT Bluefin Tuna ROP as well as the South Georgia observer programme. Consequently he has represented ICCAT in their observer programmes at a number of intergovernmental meetings, conferences and expert workshops.  MRAG takes a progressive approach to fisheries surveillance and Patrick has been involved in testing electronic monitoring (EM) and has managed EM projects including an extensive audit against an ISSF EMS standard with the development of a business case for EM in the Ghanaian tuna purse seine fleet, and a current project investigating the use EM to assess compliance with the landing obligation on pelagic trawlers. He is also an experienced lead auditor for MSC Chain of Custody, social standards (SA8000) and quality management (ISO9001) and has performed a number of traceability audits on tuna, salmon and herring processors against bespoke client standards.

Ian Payne

Associate Consultant

Previously Managing and Executive Director at MRAG, his major experience is in fisheries, management of aquatic systems and environmental monitoring as well as programme management.  In particular, he has been an advisor on fisheries and environment policy and management as well as advisor to numerous governments and international agencies.



Recently, he has been involved in project and programme management for the European Commission, amongst others, concerning the evaluation of the EU Data collection framework for DG Mare. In fisheries, Dr Payne has been involved in additional projects for the European Commission concerning the Common Fisheries Policy (CFP) including: the role of subsidies, the evaluation of coherence of CFP third country fisheries agreements and EU Development Policy, the evaluation of all Member States data collection programmes for the needs of the CFP and the feasibility study and business plan for the EU Joint Inspection Service and Community Fisheries Control Agency. He has considerable experience in the aquaculture sector including the design and management of production facilities, in both warm and cold waters, and the environmental impacts of aquaculture with respect to monitoring, auditing and certification. This extends into a wide experience of EIAs in marine and freshwater environments.

 

Andrew Watson

Associate Consultant

As a Consultant at MRAG, Andrew has become highly experienced in the coordination and implementation of scientific observer programmes in major fisheries around the World. He has extensive at-sea experience and is currently an integral part of the MRAG observer management team with a particular focus on the CCAMLR toothfish programmes where he has worked previously as an observer. He also assists with the coordinating other programmes, the ICCAT and IOTC Regional Observer Programmes, the IOTC Regional Observer Scheme and the ICCAT programme monitoring Mediterranean bluefin tuna. He has previously managed the observer programme for European Union vessels operating in the Northwest Atlantic Fisheries Organisation (NAFO) regional area, for MRAG. Andrew has extensive experience of tuna longline and purse seine fleets, having operated as senior scientific observer and Senior Fisheries Protection Officer (SFPO) in the British Indian Ocean Territory (BIOT) and currently provides technical and practical advice on enforcement, monitoring, control and surveillance within the BIOT Conservation Management Plan. In addition, Andrew is a qualified teacher of science and biology, having taught for a number of years in both public and state secondary sectors to Advanced Level and is involved in the development and coordination of MRAG’s fisheries observer training programmes.

Matthew Bradshaw

Accounts Manager

Matthew Bradshaw is a CIMA qualified accountant and is the Finance Manager for MRAG Ltd. His main role at MRAG is the production of quarterly management accounts for board review including current profit and loss the financial year and forecasts for the current and future years and the current balance sheet and the ultimate production of accounts for annual independent audit. He also is responsible for a portfolio of projects of different types including costs management and raising of sales invoices against project milestones. 

Nicky Keoghan

Finance Administrator

Nicky is a financial administrator at MRAG. Some of her chief responsibilities include helping in the organisation of training observers as well as being responsible for full financial administration and monitoring the observers’ travel, accommodation and daily expenses. She also manages a large European Commission framework contract and as well as the auditing projects and manages the confidential financial administration for these and controls costs and budgets. Nicky has responsibility for full monitoring and financial accountability of a portfolio of projects using systems that are adaptable to the particular requirements of an individual client and project.

Sumit Navinchandra

IT Consultant

Sumit is an IT consultant for MRAG, he has BSC in Computer Networks and has over two years of experience working in IT. He has worked with managed services providers and giving support to various users on different issues, and helping them resolve them. He is used to providing technical support, responding to incidents and service requests raised in person, over the phone, by email, and remote control while maintaining a high degree of customer service. He also has experience in hardware troubleshooting and support, for PC’s,  printers, and peripherals.